Workshop overview and contents :-
Improve communication
Adapting to different communication styles
Improving team effectiveness
Improving motivation
Selling skills and relationship building
Selling and reponding to customer differences
Manging conflict and resistance
Reducing conflict
Maximising your strengths as a manager
Managing and removing barriers to performance
Getting the most from your key contributors
Using your strengths to your advantage
Interpersonal skills and greater self-awareness
 
 


Selling skills and building a sales relationship: learn how to adapt your sales approach to create natural, influential and long-lasting sales relationships

We’ll help you recognise just how diverse your customers are. Learn how to discover their needs, fears, goals and motivations. We’ll show you how to adapt your sales approach accordingly to create natural, influential and long-lasting relationships. The best sales people never use a one size fits all approach – we’ll teach you their secrets.



What makes the best sales people so effective and successful? The answer is simple: they recognise each of their customers is an individual.

This workshop will help you to:

• Appreciate the diversity of your customers’ needs and motivations
• Understand why and how to adapt your sales strategy to meet their needs
• Understand their different styles and buying needs
• Create natural and influential relationships with your customers

Who Should Attend?
Those involved in the sales process who want to gain an advantage by establishing positive and effective relationships with their customers. These workshops will help you recognise the incredible diversity among your customers and adapt your approach to each one. You’ll be able to relate to them better and translate strong relationships into sales.

Workshops are generally run over one or two days, however they are designed to be flexible to fit in with your needs. For instance they can be run as modules that slot into an existing event which might run over consecutive days.
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