Managing conflict and resistance: discover your own conflict style and learn skills to help you relate more effectively with people of different conflict styles
Discover your own conflict style and the impact it
has on your staff. By understanding that styles differ,
you will be able to identify and reduce opposition.
You’ll also learn skills to help you relate more
effectively to people of all styles.
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Are difficult employees and
colleagues one of your biggest
headaches? Are you working in a stressful, high-pressure environment?
This workshop will help you to:
• Understand the impact your conflict style has
on other people
• Recognise how your employees handle
conflict differently to you
• Recognise your employees’ fears and goals
• Learn ways to identify and reduce opposition
and resistance from your staff
• Explore ways to improve your communication
style with each personality type
Who Should Attend?
Anyone working in a stressful, high-pressure
environment. These workshops teach you how to
avoid conflict escalation by understanding how
others respond to pressure and show you how you
deal with it yourself.
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Workshops are generally run over one or two days,
however they are designed to be flexible to fit in
with your needs. For instance they can be run as
modules that slot into an existing event which might
run over consecutive days. |
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