This workshop will help you to:

• Understand your own management style, and its strengths and challenges
• Recognise your conflict behaviour and its effect on others
• Appreciate all the different ways in which your behaviour can be interpreted
• You’ll also get feedback on your personal interaction style

Who Should Attend? Managers and supervisors who want to improve their own delivery through other people. Anyone who wants to learn how to get the most out of their high performers or deal with poor performers. These workshops will show you how to be a more effective, empathetic manager and keep your key performers consistent and effective.