Workshop overview and contents :-
Improve communication
Adapting to different communication styles
Improving team effectiveness
Improving motivation
Selling skills and relationship building
Selling and reponding to customer differences
Manging conflict and resistance
Reducing conflict
Maximising your strengths as a manager
Managing and removing barriers to performance
Getting the most from your key contributors
Using your strengths to your advantage
Interpersonal skills and greater self-awareness
 
 


Maximising your strengths as a manager: how to be a more effective, empathic manager, and maximise the performance of your staff

This is a non-threatening environment in which to discover the strengths and challenges in your personal management style. Learn the impact your behaviour has on your staff and find out how to play to their strengths. The aim is to make you, and those you manage, more effective.



Are you getting the most from your key contributors? Do you want to get the most out of your key performers and deal with poor performers effectively?

This workshop will help you to:

• Understand your own management style, and its strengths and challenges
• Recognise your conflict behaviour and its effect on others
• Appreciate all the different ways in which your behaviour can be interpreted
• You’ll also get feedback on your personal interaction style

Who Should Attend?
Managers and supervisors who want to improve their own delivery through other people. Anyone who wants to learn how to get the most out of their high performers or deal with poor performers. These workshops will show you how to be a more effective, empathetic manager and keep your key performers consistent and effective.

Workshops are generally run over one or two days, however they are designed to be flexible to fit in with your needs. For instance they can be run as modules that slot into an existing event which might run over consecutive days.
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