Workshop overview and contents :-
Improve communication
Adapting to different communication styles
Improving team effectiveness
Improving motivation
Selling skills and relationship building
Selling and reponding to customer differences
Manging conflict and resistance
Reducing conflict
Maximising your strengths as a manager
Managing and removing barriers to performance
Getting the most from your key contributors
Using your strengths to your advantage
Interpersonal skills and greater self-awareness
 
 


Improving your communication skills: for people who want to communicate more effectively, avoid misunderstandings and build stronger relationships

On this workshop you'll learn how to read other people, and see how others interpret your behaviour. By recognising communication styles that work, together with those that don't, you will learn how to adapt your own style and create long-lasting working relationships.



Have you ever struggled to make your message understood? Or had your message misinterpreted? Just one small change to what you say and how you say it can often make all the difference.

This workshop will help you to:

• Develop an understanding for personal differences
• Find out the different ways in which your colleagues interpret your behaviours
• Learn how to anticipate your colleagues' preferences
• Discover and appreciate why your colleagues behave the way they do

Who Should Attend?
Anyone looking for greater self-awareness who wants to communicate more effectively, avoid misunderstandings and build stronger relationships.

Workshops are generally run over one or two days, however they are designed to be flexible to fit in with your needs. For instance they can be run as modules that slot into an existing event which might run over consecutive days.
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