Workshop overview and contents :-
Improve communication
Adapting to different communication styles
Improving team effectiveness
Improving motivation
Selling skills and relationship building
Selling and reponding to customer differences
Manging conflict and resistance
Reducing conflict
Maximising your strengths as a manager
Managing and removing barriers to performance
Getting the most from your key contributors
Using your strengths to your advantage
Interpersonal skills and greater self-awareness
 
 


Reducing conflict for effective teamwork: build crucial skills which will help you reduce and handle conflict to improve teamwork and communications

We will help you build crucial skills for effective teamwork and communication. By understanding your own behavioural style, along with that of other people, you will begin to recognise the different ways people have of handling conflict. We’ll teach you how to develop strategies for working through it.



Are difficult employees and colleagues one of your biggest headaches? Are you working in a stressful, high-pressure environment?

This workshop will help you to:

• Appreciate your colleagues’ diverse values
• Appreciate each other’s strengths and accept each other’s limitations
• Build empathy for the needs and struggles of your colleagues
• Understand how you are seen by others and get feedback on your behaviour
• Recognise how you handle conflict and understand the impact of your behaviour
• Use what you have learnt to develop strategies for working through conflict

Who Should Attend?
Anyone working in a stressful, high-pressure environment. These workshops teach you how to avoid conflict escalation by understanding how others respond to pressure and show you how you deal with it yourself.

Workshops are generally run over one or two days, however they are designed to be flexible to fit in with your needs. For instance they can be run as modules that slot into an existing event which might run over consecutive days.
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